Everything Araraa does.
Channels
Where your customers already are.
Telegram
Real Telegram accounts on real sessions — not a bot pretending to be your business.
Read moreEmail inboxes
Any IMAP/SMTP mailbox becomes a shared inbox with the same tools.
Read moreWebsite live chat
An embeddable widget for your site — visitors need no account.
Read morePlanned: WhatsApp conversations in the same shared inbox.
Read morePlanned: Instagram DMs alongside every other conversation.
Read moreMessenger
Planned: Facebook Messenger in the shared inbox.
Read moreCore
Included on every plan — the product itself.
Shared inbox
Every conversation from every channel in one queue — never gated by a plan.
Read moreTeam chat
Channels and DMs for your own people, separate from customer conversations.
Read moreLeads pipeline
Promote any conversation onto a funnel without leaving the chat.
Read moreReply-pending reminders
A nudge — and a phone push — when a conversation has waited too long.
Read moreWorkspace management
Invitations, per-account access and team settings in one place.
Read moreFile storage
Included with your plan, expandable when you need more.
Read moreWorking
The day-to-day of answering people well.
Tickets
Raise one from any message; the customer gets a number they can check themselves.
Read moreQuick replies
Saved answers your team inserts with a /shortcut.
Read moreScheduled messages
Write it now, let it arrive at a sensible hour.
Read moreAuto-translate
Incoming messages translated as they arrive.
Read moreAI auto-reply
Answers drawn from your own chat history when nobody is available.
Read moreCustomers
What they bought, and what they owe.
Insight
Knowing how the team is actually doing.
Reports
Median first-response time, workload per agent, busiest hours, coverage gaps.
Read moreAudit log
A record of every change your team made — and every look from ours.
Read moreAI assistant
Drafting and rewriting replies, inside the composer.
Read moreAI unread summaries
What happened while you were away, in a paragraph.
Read moreGovernance
Who can see what, and who did what.
Custom roles
Granular permissions beyond admin and agent.
Read moreChat visibility
Hide specific conversations from specific people.
Read moreTeam themes
Workspace-wide appearance the owner sets once for everyone.
Read moreCustom email delivery
Invitations and billing mail through your own SMTP server.
Read moreTry all of it for seven days.
Every new workspace starts on a free trial of the full toolkit. No card, no call.